Frequently Asked Questions
Everything you need to know about your Next Level experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US, while expedited options are available at checkout if you need your apparel sooner.
How do I ensure I select the correct size?
We provide a comprehensive size guide on every product page. Since our apparel features a modern, athletic fit, we recommend sizing up if you prefer a looser feel.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items. Simply visit our Returns Portal to start a request for a refund or a different size.
Do you offer bulk discounts for custom printing or large events?
Yes, we provide tiered pricing for bulk orders. Please contact our wholesale department for a quote on orders exceeding 50 units.
How should I care for my Next Level garments to prevent shrinking?
To maintain the integrity of our premium fabrics, we recommend machine washing cold and tumble drying on low heat, or air drying whenever possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.